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© 2026 Aashapura LLC. All rights reserved.

Privacy·Terms·Payment & Refund

Privacy

Privacy Policy

Short and honest. Here is exactly what we collect, why, the lawful basis for it, and what you can ask us to do with your data.

Effective date: July 3, 2026

Who we are

This site is operated by Aashapura LLC ("we", "us", "our"), the data controller responsible for the personal data described here. If you have any question about your data, or want to exercise any of the rights below, email us at [email protected] or write to us at [registered address].

What we collect

We collect only what we need to talk with you, deliver our services, and improve the site:

  • Contact and booking details you give us. When you message us, request your free scan report, submit the contact or booking form, or subscribe to the newsletter, we collect your email address and any details you choose to share — such as your name, company, project type, budget range, preferred call time, and the content of your message.
  • Chatbot conversation transcripts. Our site includes AI assistants (the hero terminal and the concierge dock). We store and analyze the transcripts of those conversations — the messages you send and the assistant's replies — so we can respond to you, follow up on projects you ask about, tailor proposals, and improve the assistants' quality. Please do not paste passwords, payment card numbers, or other sensitive secrets into the chat.
  • Free scan inputs. If you run the free scan, we receive the URL you submit and the resulting score so we can show you the result and, only if you ask, send a fuller report.
  • Analytics and technical data. We use our own self-hosted, privacy-respecting analytics (Netra) to understand how the site is used — pages viewed, approximate session activity, referrer, browser and device type, and screen size. This is used in aggregate to improve the site; it is not sold and not shared with advertising networks.
  • Local storage identifiers. The site stores small random identifiers in your browser (session and visitor IDs) so analytics can tell repeat visits apart. These are not used to track you across other websites.

We do not knowingly collect data from children (see below), and we do not collect special-category data (such as health or biometric data) through this site.

Cookies and your choices

We use a split consent model so the site works for you whether or not you opt in to personalization:

  • Strictly necessary (always on). A single random session identifier (ark_session_id) lets the site and the assistants function during your visit. It carries no consent requirement because the site cannot work without it, and it is not used to track you across other websites.
  • Personalization (opt-in). If you choose "Accept" on the cookie banner, we build a lightweight profile from what you search for and ask about, so we can tailor recommendations and the assistants' answers to you. Your choice is stored in your browser as ark_cookie_consent.

If you choose "Decline", none of that profiling happens — no profile is fetched and no behavioral signals are sent — and search, recommendations, and both assistants continue to work fully. You can change your mind at any time by clearing your site data, which brings the banner back.

How we use your data

  • To answer your messages and follow up on projects and calls you ask about.
  • To tailor proposals and recommendations to the goals you describe.
  • To send you the scan report or newsletter you requested.
  • To understand, in aggregate, what is useful on the site and improve our service.
  • To keep the site secure, prevent abuse, and comply with our legal obligations.

Lawful basis (GDPR)

Where the GDPR applies, we rely on the following lawful bases:

  • Consent — for the newsletter and for optional personalization. You can withdraw consent at any time (for example, by unsubscribing or clearing your site data).
  • Legitimate interests — for responding to inquiries, analyzing chatbot transcripts to improve our assistants, running aggregate analytics, and keeping the site secure, balanced against your rights and expectations.
  • Contract — where we process data to take steps at your request before entering into, or to perform, an engagement with you.
  • Legal obligation — where we must retain records (for example, for tax or accounting).

Third parties we rely on

We keep third parties to a minimum and use trusted providers for specific functions:

  • Payment processing. If you pay for a subscription or service, payment is handled by Stripe. We do not see or store your full card details — Stripe processes them as an independent controller under its own privacy terms.
  • Hosting and infrastructure. The site and its data run on our own self-hosted infrastructure fronted by a content-delivery and security network. Providers that process data on our behalf do so as processors under written terms.
  • Scheduling. If you book a call, the booking is handled through a scheduling service so we can find a time.

We never sell your personal data, and we never share it for third-party advertising.

International transfers

We are based in the United States, so if you contact us from outside that country your data will be transferred to and processed there. Where we transfer personal data out of the UK, EU, or EEA, we rely on an appropriate safeguard — such as the European Commission's Standard Contractual Clauses (and the UK Addendum) or an adequacy decision — so your data keeps an equivalent level of protection.

How long we keep it

We keep your contact details, messages, and chatbot transcripts only as long as needed to respond to you and maintain a record of our relationship, and then for a reasonable period afterwards in case you return. Newsletter subscribers are kept until you unsubscribe. We retain aggregate site analytics for approximately 24 months, after which it no longer identifies you. Records we must keep for tax or accounting are retained for the period the law requires. When a retention period ends, we delete or anonymize the data.

Your rights

Depending on where you live (including under the GDPR and California's CCPA/CPRA), you may have the right to:

  • Access the personal data we hold about you and receive a copy.
  • Correct anything that is wrong (rectification).
  • Ask us to delete your data (erasure).
  • Object to or restrict how we use it, and to data portability.
  • Withdraw consent at any time (for example, by unsubscribing from the newsletter).
  • As a California resident: know what we collect, request deletion, and not be discriminated against for exercising your rights. We do not sell or "share" personal information as those terms are defined under the CCPA/CPRA.

To exercise any of these, email us at [email protected] and we will respond within the time the law allows (generally within 30–45 days). You also have the right to complain to your local data protection authority.

Children's data

This site and our services are intended for businesses and professionals and are not directed at children under 16. We do not knowingly collect personal data from anyone under 16. If you believe a child has provided us with personal data, email us at [email protected] and we will delete it.

Security

We take reasonable technical and organizational measures to protect your data, including encryption in transit, access controls, and a restrictive security policy on this site. No method of transmission over the internet is perfectly secure, but we work hard to keep your information safe and will notify you and the relevant authority of a qualifying breach where the law requires.

Changes to this policy

We may update this policy as the site and our services evolve. When we do, we will change the effective date at the top, and we will make material changes clear.

Contact

Questions about your privacy, or a request to exercise your rights? Email us at [email protected] or write to Aashapura LLC at [registered address]. This policy is governed by the laws of the United States.

This page is a good-faith policy, not legal advice. We recommend having it reviewed by a qualified lawyer for your jurisdiction.